1.What you’re purchasing
Our online programs are general fitness and wellness education delivered online. They are not medical care, physical therapy, or individualized medical or nutrition treatment.
The 6-Week Desk Reset Challenge is a group program with a set start date. It includes:
- Six weeks of at-home, no-equipment workouts delivered through our training app
- The 10-Minute Desk Hack routine
- Weekly live group Q&A calls with our coaches
- Weekly coaching videos
- A private member group
- Our nutrition guide and client library
Optional add-ons offered at checkout or right after purchase may include a Custom Meal Plan, 1-on-1 Coaching, and a Partner Seat. Each is described on its offer page at the time you buy. Launch bonuses, such as the Mobility Library, are included only when stated in the offer you purchased.
Partner Seat: covers one additional named person, who you tell us after purchase. That person must also agree to these Terms. A Partner Seat can’t be resold, and can’t be moved to a different person once the challenge has started.
Custom Meal Plan: general nutrition guidance for healthy adults, based on the information you give us. It is not medical nutrition therapy. If you have a medical condition, are pregnant or breastfeeding, or have a history of disordered eating, talk to your doctor or a registered dietitian before using it.
2.Eligibility
You must be at least 18 years old to purchase or join. By purchasing, you confirm that you are 18 or older and that the information you give us is accurate.
3.Payment
- Prices are in U.S. dollars and shown at checkout.
- The challenge and its add-ons are one-time payments. They are not subscriptions, and you won’t be charged again unless you choose to buy something else.
- Launch prices and discount codes are valid only for the dates and times stated, and can’t be applied to past purchases.
- Payments are processed securely by Stripe. We don’t store your full card number.
- Your card statement will show the charge as LSL FITNESS.
4.All sales final
All sales are final. Because our programs are digital, start on a set date, and include live coaching with limited spots, we do not offer refunds once a purchase is complete. This applies to the 6-Week Desk Reset Challenge and to every add-on, including the Custom Meal Plan, 1-on-1 Coaching, and Partner Seat. Please read the offer and these Terms carefully before you buy.
The only exceptions:
- Billing errors. If you were charged twice or charged the wrong amount, contact us and we’ll fix it.
- If we cancel a round. If we cancel or postpone a challenge round before it starts, you can choose a full refund or a spot in the next round.
Missing workouts or live calls, not using the program, or changing your mind does not qualify for a refund. If you dispute a charge with your bank instead of contacting us first, we may pause your access while the dispute is open.
5.Access to your program
- Each challenge round has a set start date. Weekly content opens on schedule during the six weeks.
- Access to the challenge materials, workouts in the training app, and the private group ends when your challenge round ends.
- At the end of the challenge, you’ll receive a PDF summary of what was covered, yours to keep.
- “Lifetime” access to the client library means for as long as we offer that library. If we ever stop offering it, we’ll give you reasonable notice.
- Live calls and coaching happen on the dates announced. A missed live call is not a reason for a refund; recordings are posted for members when available.
6.Personal use & no account sharing
Your purchase gives you a personal, non-transferable license to use the program for yourself. You may not share your login, resell or redistribute the program, or use our materials to coach other people. Accounts that are shared may lose access without a refund.
7.Our content & intellectual property
All workouts, videos, slides, guides, the Desk Hack, emails, and other materials are owned by LSL Fitness and protected by copyright and other laws. Buying a program gives you access to it. It does not transfer ownership. You may not copy, record, download (except where we provide a download), or publish our content without our written permission.
8.Community rules & live calls
Our group is a supportive space. By joining, you agree to:
- Be kind and respectful. No harassment, shaming, hate speech, or bullying.
- Keep other members’ personal stories and information private.
- Not sell, promote, or recruit for other products or services.
- Not give medical advice to other members.
Live calls are recorded so members can watch later. By joining a live call, you consent to being recorded. You can keep your camera off and ask questions in the chat if you prefer.
If you share a win, photo, or comment with us, we will only use it in our marketing with your written permission.
9.Educational & health disclaimer
Our coaches are certified fitness professionals (Coach Leo, CSCS; Coach Lina, CPT). They are not physicians, physical therapists, or registered dietitians. In messages, the group, and on calls, we share general guidance and can point you to the right part of the program, but we can’t assess injuries or give individual medical advice. For pain, injuries, or medical questions, please see your own healthcare provider.
10.Assumption of risk
Exercise involves physical activity and carries a risk of injury, including muscle strains, joint injuries, and, in rare cases, serious harm. By joining, you understand and agree that:
- You are physically able to take part, or you have spoken with your doctor first.
- You will complete our health screening questions honestly, and get your doctor’s approval first if any answer suggests you should.
- You will follow the instructions, use the easier version of a move when you need it, work at your own pace, and stop if you feel pain, dizziness, shortness of breath, or anything unusual.
- You exercise in a safe space, with any furniture you use (such as a chair or couch) sturdy and stable.
- You voluntarily accept the risks of participating, to the fullest extent allowed by law.
11.Results & testimonials
We don’t guarantee any specific result. What you experience depends on things like your starting point, health, consistency, sleep, and nutrition. Testimonials and before-and-after examples on our site are real people’s individual experiences. Unless we say otherwise, they are from our in-person clients, not challenge participants. The most common things our in-person clients tell us, when they train consistently, are that they move with less stiffness, have more energy during the workday, and feel stronger in everyday tasks like getting up from a chair or carrying groceries. Many people see smaller changes, and some see none, especially if they don’t follow the program.
12.Limitation of liability
To the fullest extent permitted by law, LSL Fitness and its owners, coaches, and team are not liable for any indirect, incidental, special, or consequential damages arising from your use of our programs. Our total liability for any claim related to a program will not exceed the amount you paid for that program. Some states don’t allow certain limitations, so parts of this section may not apply to you.
13.Third-party platforms
We deliver our programs using third-party tools, such as our training app (Trainerize), our website and member portal, video calls, and social media platforms. Your use of those tools is also subject to their own terms and privacy policies. We aren’t responsible for their outages or changes, but we’ll do our best to keep your program running smoothly.
14.Communications & privacy
When you purchase, we’ll email you about your program, including access details and reminders. We may also send marketing emails, and you can unsubscribe at any time using the link in any email. We’ll only send marketing text messages if you’ve agreed to receive them. How we collect and use your information is explained in our Privacy Policy.
15.Ending access
We may suspend or end your access, without a refund, if you break these Terms, including by sharing your account, copying our content, or treating other members or our team disrespectfully. You may stop using the program at any time. Because all sales are final (section 4), stopping early does not qualify for a refund.
16.Governing law & disputes
These Terms are governed by the laws of the State of California. If a problem comes up, please contact us first so we can try to resolve it. Any dispute that can’t be resolved informally will be handled in the state or federal courts located in Los Angeles County, California, unless the law where you live requires otherwise
17.Changes to these Terms
We may update these Terms from time to time. We’ll post the new version here with a new “Last updated” date. Changes apply to purchases made after that date. Continuing to use a program after an update means you accept the updated Terms.